Returns & Exchanges

We want you to be completely happy with your Mia Tui purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you have changed your mind or need a different style, our team is here to ensure a smooth transition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unused bag with all original tags and protective dust bags inside the shipping box, ensuring the return form is included inside.

3

Ship the Item

Affix the generated shipping label to your parcel and drop it off at your nearest authorized courier point or post office.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing